![]() Coordinators can schedule rides on behalf of patients, caregivers and staff to take place immediately, within a few hours, or up to 30 days in advance, as single rides, round trips, or recurring rides. Healthcare providers can also request round trip rides for patients, ensuring they can get the care they need and find a ride back home afterwards. Functionalities like auto re-ordering, location sharing, and round trips alleviate anxiety not only for healthcare riders, but also for their friends and family who want to ensure that patients are getting to and from the care they need. Peace of mind for patients and their circles of concern.The Uber Health dashboard was specifically designed with healthcare companies in mind, so you can safeguard your patients’ information from start to finish. Riders with smartphones are sent a link to follow the trip so they can more easily find their drivers during pickup Riders don’t need to have a smartphone, the Uber app or a credit card to make use of these services they can receive text messages or landline calls with their trip and vehicle details in more than 20 different languages. Access for patients without a smartphone.We hope by using this service, it’ll help alleviate that stress of missing an appointment, by providing our clients with a safe and reliable Uber trip to and from the clinic.“ĭeveloped with healthcare in mind, key features of the Uber Health dashboard and API include: Missed appointments can add strain not only to client’s personal health, but also affect the integrity of clinical trials we run in the clinic. This was especially apparent for older clients who would end up missing their appointments because they found it challenging to find their way to the clinic from Sydney’s outer suburbs. Patients who did not have ready access to private transportation were hesitant and sometimes even unwilling to come to the clinic via public transport,” Trina Vincent, Research Manager at Holdsworth House said: “We first saw a need for services like Uber Health during the peak of the pandemic when the city was in lockdown. Riders don’t need the Uber app or a credit card to make use of this service. ![]() Now, Australian organisations using Uber Health will be able to schedule, manage, and pay for rides for patients and caregivers in one digital hub, enabling faster, more streamlined operations. ![]() Uber observed a lack of technology used in the healthcare industry to manage patients’ care plans, with processes often organised in silos. Missed medical appointments have implications for patients’ individual health outcomes, put increased strain on the healthcare system and its limited resources, and have a financial impact on the economy.īy ensuring that more patients and staff are connected with rides, Uber Health enables providers in Australia to improve appointment attendance, lower costs and improve patient satisfaction – increasingly meaningful measures for healthcare organisations. ![]() Uber Health offers a transport solution for patients, medical staff and caregivers, ensuring that whether it’s a routine medical appointment, critical home care visit or trip to the laboratory or clinic, the transportation experience for any party is seamless. That’s why today we are launching Uber Health in Australia, bringing Uber’s greater mission to healthcare organisations and patients across the country. We work to reimagine the way the world moves for the better. Since the early days of Uber, the simple interaction of ‘tap a button and get a ride’ has changed people’s lives, providing accessibility where there previously was none, or simply by driving reliability, transparency and efficiencies in the way we move around.
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